Customer Service / Administration

Please see a selection of customer service & administration candidates, who are based in and around the following areas, Cardiff, Swansea, Newport, Bridgend, Port Talbot, Pontypool, Crumlin, Blackwood, Abergavenny, Llanelli, Ebbw Vale, Tredegar, Caerphilly, Pontypridd, llantrisant & Neath.

SR11236653                Customer Service Manager                                      £22K+
An experienced customer service manager that has around 9 years working in various customer focused roles within the automotive industry. Holds a HNC in business management and an ILM level 5 in leadership and management. Has been able to gain an insight into logistics, planning and manufacturing processes as part of their role. Comfortable dealing with a high volume of production. A skilled communicator that has demonstrated a high level of problem solving to maintain excellent customer relations through their career. The candidate is available for an immediate start after a recent redundancy. Is currently located in the Pontypool area and would be open to commuting for the right role.

SRJS34992                  Sales/Customer Service Manager                             £35K+
Highly motivated manager with circa 7 years of experience within technical and manufacturing environments. A proven understanding of the management of sales support teams, data analysis and process improvement. Holds an IOSH in managing safely and is familiar in using SAP, Epicor and in-house accounting programmes. Familiar in preparing monthly sales forecasts, designing and issuing KPI reports for various parts of the business and identifying root causes of issues, proposing improvement systems and processes. Currently based in the Newport area and is available for an immediate start.

SRMS34071                 Multi-lingual Sales / Customer Service Coordinator   £25K+
Masters qualified and experienced sales and customer service professional who is able to communicate in English, German and French. Holds a BA in modern languages with business and management (2:1) and has also completed a Masters in Interpreting and Translating. Has 10 years of sales and customer service experience within technical and manufacturing environments. Used to having responsibility for managing key accounts, generating sales quotations, achievements of KPIs, attending exhibitions to represent employer and also has some experience of contributing to production planning/scheduling and inventory control.

SRMS58085                  Customer Service Advisor                                                       £23K+
Experienced customer service advisor/supervisor with 20+ years within an FMCG manufacturing environment. Used to being involved in setting objectives and KPIs within a team as well as monitoring and reporting on KPIs to ensure performance and customer satisfaction are achieved. Holds an ILM Level 3 in first line management along with having completed PRINCE2 project management training. Keen to find a customer service/supervisory role within a customer service environment to utilise existing skills and is currently available for an immediate start. REQUEST MORE INFO

SRJT58165                  Customer Account Manager                                                    £26K+
Talented and ambitious account manager having progressed from a graduate account manager within 1.5 years at a large manufacturing organisation. Responsible for overseeing accounts that have a collective revenue of nearly £15 million per annum. Excellent customer service skills having built strong customer relationships with a clientele within the medical sector. Key achievements include co-managing and growing the company’s largest account by 10% within 1 year. Oversees request for quotes (RFQ’s), new product introductions (NPI), from concept through to launch. Acts as the company’s key customer representative through daily interaction and face to face visits, and well as business development in helping the business grow its exciting and new accounts. REQUEST MORE INFO

SRJT57651  Customer Service / Technical Support Manager   £45K
Customer service and technical support manager highly experienced in IVD, management, and product support within multinational life science organisations. The candidate is looking to relocate to Cardiff and is actively looking for opportunities in the South Wales region. Proven success of implementing new strategies and driving change to ensure customer satisfaction and business success. Has developed strong relationships with international clients across complex clinical IVD product ranges. The candidate also has expertise within quality assurance (ISO 13485 / FDA / GMP), project management, and continuous improvement. Degree qualified holding a BSc (Hons) biomedical science. REQUEST MORE INFO

SRCH46734 – Operations Support – £18k+
Excellent planning, organisational and administration skills with accuracy and attention to detail combined with analytical and problem solving skills. This candidate processes resourceful and imaginative skills with the ability to assess situations and react accordingly. Experienced in task prioritisation and time management. 

REACT funding available £3K towards recruitment and 50% of training costs up to £1.5K.


41538 – Customer Service Specialist (Language Skills) – £25K
Hard working customer service specialist fluent in several languages including Romanian, English, French and Italian. The candidate holds an MA in the theory and practice of translation and a BC in English and French language literature and possesses a wide range of skills such as strong customers service, sales dealing with overseas and UK based customers, administration with good IT skills having used Lotus Notes, Microsoft Excel and various MRP systems such as Navision in the past, knowledge of transport and logistics particularly regarding the export of goods, and experience of translating documents in to English. A results focused individual with a range of skills that would make them an asset to any potential employer.


41816 – Quality Administrator – £27K
Experienced and focused Quality Administrator with experience gained within the Pharmaceutical and Medical Devise sectors. Experience of ISO 9001, GMP, GDP and ISO 13485 including external Supplier Auditing, Vast experience of Internal Auditing to GMP, GDP, ISO 9001 and ISO 13485 holding an ISO 9001 Lead Auditors qualification. Hardworking, punctual, well presented with a proven ability to build excellent working relationships at all levels.


38685 – Comm Sales & Marketing Professional – £40K
Candidate is an experienced professional from within the Automotive Industry having gained around 16 years experience within this sector the last 8 years of which have been on the Commercial side of the business.  They possess a full understanding of the Technical side of things having spent around 8 years working in Engineering roles mainly on the Production side of things. Candidate holds a BEng in Mechanical and Manufacturing Engineering along with a recently completed MBA (Distinction gained). They have managed large commercial projects in their career worth up to around $70 million and in their current role has been responsible for producing the quotes and business strategy to win major contracts including one worth around £3 million per annum.  Has experience of setting and maintaining Commercial Policy, managing and promoting a brand, managing a global sourcing program and formulating strategies in order to win new business. Candidate is experienced in managing a small team and is a Six Sigma Green Belt.


26626 – Marketing Executive/ Professional – £22K

Driven Marketing Professional with a Degree in Business Excellence and Marketing with experience gained in the Medical Manufacturing sector.  Highly motivated and currently responsible for a wide range of Marketing communications. Experience includes: Assisting with Product Launches and Advertising campaigns, producing internal communications, controlling and managing all content on companies global intranet and producing material for internal magazines and external press releases. Very thorough and efficient continually seeking opportunities to further enhance both knowledge and experience.


36122  – Language Graduate – £18K

Ambitious Language Graduate with a 1st class honours degree in Linguistics and Spanish Studies who is fluent in both Spanish and Portuguese. Looking to build a career that will utilise their language skills and ideally involve some foreign travel.  Previous experience gained working in a Customer Service capacity with a natural ability to build rapport with customers.


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